If you're staring at a screen trying to figure out how to fix Roblox error code 267, you probably just got kicked from your favorite game for no apparent reason. It's incredibly annoying when you're right in the middle of a session and a gray box pops up telling you that you've been disconnected. Most people assume they've been banned for life, but that's usually not the case. This error is basically a "catch-all" message that happens when a game's script kicks you out for a variety of reasons, ranging from a slow internet connection to a conflict with your browser.
The good news is that you don't need to be a computer genius to get back into your game. Most of the time, the fix is something simple that takes about five minutes. Let's walk through some of the most effective ways to clear this error so you can get back to gaming without the constant interruptions.
Why Does This Error Even Happen?
Before we jump into the fixes, it helps to understand what's actually going on. Error 267 isn't an "official" Roblox system error in the way a server crash is. Instead, it's a generic message triggered by a developer's script within the specific game you're playing.
Maybe the game thought you were cheating, or maybe your internet was too laggy for the server to keep up. Sometimes, it's just a bug in the game's code that doesn't like a specific browser extension you're using. Because the causes are so varied, we have to try a few different things to see what sticks.
Start With Your Browser Settings
Since many people play Roblox through a web browser, that's usually the first place things go wrong. If your browser is cluttered with old data, it can cause scripts to fail, which then triggers the kick.
Clear Your Cache and Cookies
I know, this sounds like the advice every tech support person gives, but it actually works for Roblox. Over time, your browser stores "junk" data from websites. If that data gets corrupted, it can mess with how Roblox loads game scripts.
Go into your browser settings (usually the three dots in the top right corner), find the privacy or history section, and clear your browsing data. Make sure you select "Cookies" and "Cached images and files." Once you do that, restart your browser and try joining the game again. You'd be surprised how often this fixes the problem instantly.
Try a Different Browser
If you're using Google Chrome and keep getting kicked, try switching to Microsoft Edge, Firefox, or Brave. Sometimes a specific update to one browser can temporarily break the way it interacts with Roblox scripts. If the game works fine on another browser, you know the issue is specific to your main one.
Turn Off Your Ad-Blockers
This is a big one. Many Roblox games use scripts to check for specific things when you join. If you have an aggressive ad-blocker running, it might accidentally block a script that the game needs to function. When the game sees that the script didn't run, it assumes something is wrong and kicks you with error 267.
You don't necessarily have to uninstall your ad-blocker. Just try disabling it specifically for the Roblox website. Usually, you can click the extension icon in your toolbar and hit a "pause" or "disable for this site" button. Give the page a refresh and see if you can get past the loading screen.
Check Your Internet Connection
Roblox is pretty sensitive when it comes to ping and packet loss. If your internet stutters for even a second, the game's anti-cheat script might think you're trying to use a "lag switch" or some other exploit.
Use a Wired Connection
If you're on Wi-Fi, you're much more likely to see error 267. Walls, microwaves, and even other people using the Wi-Fi can cause tiny interruptions. If you can, plug an Ethernet cable directly into your PC or laptop. It's the most stable way to play, and it eliminates a lot of the weird disconnect issues.
Reset Your Router
If a wired connection isn't an option, try the old-school "unplug it and wait 30 seconds" trick with your router. This clears out the router's temporary memory and can give you a fresh, cleaner connection to the Roblox servers.
Disable Your Antivirus or Firewall Temporarily
Sometimes your computer is actually too good at protecting you. Firewalls and antivirus software occasionally flag Roblox as a "suspicious" program because it's constantly sending and receiving data from a remote server.
To check if this is the culprit, try turning off your firewall for a few minutes and joining the game. If it works, you don't have to keep your firewall off forever—that's a bad idea. Instead, you can go into your firewall settings and "allow" Roblox through the firewall so it doesn't get blocked in the future.
Are You Using a VPN?
VPNs are great for privacy, but they are a nightmare for gaming servers. Because a VPN routes your data through a server that might be hundreds of miles away, it adds a lot of "latency" (lag) to your connection.
Roblox developers often set their games to automatically kick anyone with a high ping or anyone using a known VPN IP address to prevent hackers from bypassing bans. If you've got a VPN running in the background, shut it down before you launch Roblox.
Check for Account Age Restrictions
Some games on Roblox have a "minimum account age" requirement. If you just created your account today and you're trying to join a game that requires accounts to be at least 30 days old, you'll get kicked with error code 267.
The developer does this to stop people from creating "alt" accounts to bypass bans or to spam the chat. Unfortunately, there's no "fix" for this other than waiting until your account is old enough to play that specific game. You can usually check the game's description to see if they have any of these rules listed.
Update or Reinstall Roblox
If nothing else is working, it's possible that your Roblox files have just become a bit of a mess. This happens after several updates where files get overwritten or moved.
- Uninstall: Go to your computer's "Add or Remove Programs" menu and find Roblox. Uninstall it completely.
- Delete Temp Files: Press the Windows Key + R, type
%localappdata%, and hit enter. Find the Roblox folder and delete it. This ensures you're getting a totally clean start. - Reinstall: Go back to the Roblox website and join a game. It will prompt you to download and install the latest version.
A fresh install fixes about 90% of the weird glitches that don't have an obvious cause.
Wrapping Things Up
Usually, figuring out how to fix Roblox error code 267 is just a matter of trial and error. Start with the easy stuff—clearing your browser and turning off ad-blockers—before moving on to the more "extreme" measures like reinstalling the whole game.
Most of the time, it's just a small conflict between your settings and the game's security scripts. Once you find that one setting that was causing the hiccup, you'll be back in the game and playing with your friends in no time. If you've tried every single thing on this list and you're still getting kicked from every game you join, you might want to reach out to Roblox support, but for most people, one of these quick fixes will do the trick.